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iOS & Android App Development for Healthcare Firm | Case Study

PROJECT DETAILS

title

Mobile App Development

duration

Mar 2019 - Oct 2020

price

$50,000 to $199,999

quote

"Their mobile app development skills were amazing."

PROJECT SUMMARY

Discover how MOBIKASA built a healthcare mobile app for iOS & Android, enabling patients to access medical services anytime, anywhere. Read the case study.

The Client

Please describe your company and your position there.
I am the CEO of KnowNOW Health. KnowNOW Health is a technology based healthcare company with brick and mortar health centers as well as a Telehealth App that offers healthcare via Andriod and Apple Smart phones. We were founded in 2017 and have been in constant redesign and development with the help of Mobikasa.

The Challenge

For what projects/services did your company hire MOBIKASA, and what were your goals?
We wanted to create a mobile App for our patients that could connect with us easily and at any time. This would allow our medical providers to see the patients after hours and on weekends from the comfort of their home. Patients had been asking for such a device to be available from their smart phones
name

Marcelo Venegas

CEO, KnowNOW Health
business

Healthcare

business

New York City, New York

CLIENT RATING

5.0Overall Score

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Would Refer:

5.0

The Approach

How did you select this vendor and what were the deciding factors?
We searched online for App developers and came across Mobikasa. We also had some guidance from their prior work with 1-800 Flowers and Versace. We chose Mobikasa based on their competitive pricing, past projects and design skill.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We met with the Mobikasa team in their Park Ave office in Manhattan and kicked off a discovery meeting that led us from our initial website with KnowNOW STD to a full scale App completed in 2020. We met with their CEO, Prateek Sachdev and their US based team. From the very beginning to completion of our projects we have only received professionalism, patience and complete guidance and support. They are an amazing team.
How many resources from the vendor's team worked with you, and what were their positions?
A project manager, Richard George was assigned to our project and we also worked with front end and back end developers. We would have weekly meetings and would work using the Trello board. We would have constant and timely communication and review of progress.

The Outcome

Can you share any measurable outcomes of the project or general feedback about the deliverables?
Within a month of beta testing and launching the App we have had a complete success. We have telehealth and texting all in the grasp of our patients. We have had over 3,000 downloads and have a 4.5/5 rating on the IOS App. Apple even made a feature story on our App for the Apple store. We have garnered new patients thanks to the App and also have an excellent review 5/5 on Google. Patients and providers love our App.
Describe their project management style, including communication tools and timeliness.
Our project manager, Richard George was amazing. He has been excellent at communicating and follow--up. We set up weekly calls and would follow up via email or live calls via Zoom or Google Hangouts. Everything was delivered in a timely basis and we had excellent and constant follow-up.
What did you find most impressive or unique about this company?
Their mobile app development skills were amazing. They have a very professional team that is dedicated and are experts at UX design. This was our first mobile App and they were patient and understanding. They walked us through the project and assured understanding and delivery.
Are there any areas for improvement or something they could have done differently?
The team is amazing working out of India and the U.S. Sometimes scheduling was a little difficult but they would always accomodate.