Date Range:
May - October ( 2024)
Comparison Period:
May - October ( 2023)
- Total Sales12%
- Returning Customer Rate22%
- Average Order Value23%
- Conversion rate31%
- Sessions11.44%
- New Users15.28%
ITC wanted to create flour blends tailored to the unique tastes of each region, connecting with local communities through flavors they love. With just under two months to launch, they trusted us to help bring this idea to life—and we made it happen.
The Impact of Our Partnership
Rapid Launch
In under two months, we launched personalized platforms for Bangalore and Delhi, with Mumbai in progress.
Higher Engagement & Sales
Targeted content and SEO drove a 22% increase in sessions and a 24% rise in organic sales.
Personalized Digital Experience
Our location-based platform boosted conversion rates by 12%.
Scalable Growth
Insights from each launch set the stage for ITC's expansion into more regions with localized strategies.
The Challenges We Solved
Inconsistent User Experience Across Platforms
Nestasia needed a seamless experience across their website and app, especially since their products were visual. We connected their Shopify CMS across all platforms, ensuring updates were consistent and easy to manage.
Handling Growth Without Losing Efficiency
With Nestasia's growth came more promotions and assets to manage. We built a custom backend that simplified updating promotions, uploading banners, and syncing discount coupons, saving the team hours each week.
Manual Returns and Refunds
As transactions grew, handling returns and refunds manually became unsustainable. We automated the process, integrating it with their CRM, making returns faster and more accurate.
Maximizing Customer Data
Nestasia collected valuable data, but it wasn't being fully utilized. We introduced analytics tools that helped them track customer behavior, enabling smarter marketing decisions and more personalized offerings.
What We Delivered
Solutions We Provided
Testimonial
Our Client Review
"Our experience with Mobikasa has been excellent. The team consistently delivers, with 99% of our customers praising the smooth, user-friendly checkout. Their professionalism, quick issue resolution, and transparency, even under tight deadlines, have stood out. We've been impressed by their willingness to go the extra mile, and we look forward to continuing this successful partnership."
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